| Account Identifier |
A unique number used to locate the electricity account and manage billing securely. |
Account number or service ID |
Open the account overview, billing profile, or digital bill section after signing in. |
| Billing Period |
The start and end dates covered by the current electricity bill. |
01 May–31 May |
Look near the top of the bill or in the billing history list. |
| Issue Date |
The date on which the bill was generated or made available online. |
31 May |
Usually displayed beside the bill number or billing period. |
| Payment Due Date |
The date by which payment should be received to help avoid late fees or service-related actions. |
15 June |
Check the payment summary, bill header, or account alerts. |
| Previous Meter Reading |
The electricity meter reading recorded at the beginning of the billing period. |
12,480 kWh |
View the usage details or meter-reading section of the bill. |
| Current Meter Reading |
The electricity meter reading recorded at the end of the billing period. |
12,735 kWh |
Compare it with the previous reading to review the billed consumption. |
| Electricity Used |
The amount of energy consumed during the billing period. |
255 kWh |
Find the usage chart, consumption summary, or meter-reading calculation. |
| Usage Calculation |
Electricity use is generally calculated by subtracting the previous meter reading from the current meter reading. |
12,735 − 12,480 = 255 kWh |
Review the detailed usage section for readings, estimates, and adjustments. |
| Energy Supply Charge |
The charge for the electricity consumed during the billing period. |
Usually calculated using kWh × energy rate |
Open the charge breakdown or rate details on the digital bill. |
| Delivery or Network Charge |
A charge associated with transmitting electricity through the local distribution network. |
May include fixed and usage-based components |
Look under delivery, distribution, network, or service charges. |
| Taxes and Adjustments |
Government taxes, regulatory charges, credits, discounts, or corrections applied to the bill. |
Tax, credit, rebate, or adjustment |
Check the itemized charges section before the total amount. |
| Total Amount Due |
The full amount required for the current billing period after charges, taxes, credits, and adjustments are included. |
Displayed in the account currency |
Usually shown prominently at the top and bottom of the online bill. |
| Payment Status |
Shows whether the bill is unpaid, scheduled, partially paid, paid, overdue, or under review. |
Paid, due, or overdue |
View the billing history or payment activity page. |
| Payment Options |
Available methods for paying the bill online or arranging automatic payments. |
Online payment, bank transfer, or autopay |
Select the payment button or open the payment-method settings. |
| Estimated Reading Notice |
Indicates that usage was estimated because an actual meter reading was not available. |
Estimated usage |
Check the meter-reading label or usage notes for the current bill. |
| Download or Print Option |
Allows the customer to save a PDF copy or print the digital bill for personal records. |
Download PDF or Print |
Use the download, document, or print icon on the bill page. |